No. Each Hoomio piece is handmade and kiln-fired, which means slight variations in glaze, tone, texture, or shape may occur. These natural differences are part of the ceramic process and make every piece uniquely yours :)
Is this piece safe for microwave, dishwasher, or oven use?
Care instructions vary by product. Please refer to the “Product Details” section above for specific microwave, dishwasher, and oven compatibility for this item.
Are small marks or glaze variations considered defects?
Subtle glaze movement, tiny speckles, or slight irregularities are natural results of high-temperature firing and handmade production. These are not defects, but part of the character and charm of each piece.
What if my item arrives damaged?
We’re sorry to hear your item arrived damaged! Please go to our returns portal, enter your order number and email to pull up your order, then select the damaged item to submit your request. We will review your order within 24-48 hours and get back to you as soon as we can.
How long does shipping take?
Orders are processed within 1-3 business days. Delivery times vary depending on your location and shipping method selected at checkout. Check out our Shipping Policypage for more info.
Still have any questions?
We’re always happy to help~
For more detailed answers, please visit our FAQ page. Or you can contact us directly at hoomio.co@gmail.com, and we’ll respond within 24–48 hours.
