Shipping policy

Shipping Policy

Thank you for choosing Hoomio. Each piece is carefully selected and prepared with intention. Below you’ll find everything you need to know about shipping.

Order Processing

All orders are processed within 1-3 business days after confirmation.

Some pieces may be prepared in small batches or specially sourced upon order. In these cases, processing may take slightly longer. The estimated processing time will always be stated on the product page.

Please note that processing time is separate from shipping time.

You will receive a confirmation email once your order has been shipped, along with tracking information where available.

Shipping Locations

We currently ship worldwide.

If your country does not appear at checkout, please contact us at hoomio.co@gmail.com and we will do our best to assist.

Estimated Delivery Time

Delivery times vary depending on destination:

United States: 7–12 business days

United Kingdom & Europe: 7–14 business days

Australia & Canada: 7–14 business days

Asia: 5–10 business days

Rest of the world: 10–18 business days

Please note that delivery times are estimates and may be affected by customs clearance, local holidays, or unforeseen delays.

Shipping Fees

Shipping fees are calculated at checkout based on destination and order weight.

We may occasionally offer free shipping promotions. These will be clearly stated on our website.

Customs, Duties & Taxes

International orders may be subject to customs duties or import taxes once they reach the destination country.

These charges are determined by your local customs authority and are the responsibility of the customer.

Tracking Your Order

Once your order has been dispatched, you will receive a tracking number via email.

Please allow 24–72 hours for tracking updates to appear in the system.

Lost or Delayed Shipments

If your package is significantly delayed or appears lost, please contact us at hoomio.co@gmail.com.

We will work with the carrier to investigate and support you as best as we can.

Incorrect Address

Please ensure your shipping address is correct at checkout.

Hoomio is not responsible for orders shipped to incorrectly provided addresses.

Questions

If you have any questions about your shipment, feel free to reach out.

We are always here to help, and we typically respond within 24–48 hours.

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Hoomio

Little things, shared smiles.